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Formerly FlexPhonePlus
How does your office staff handle prospective patient calls? Interested in an effective training tool?
CallTrackDock is an exciting new call-tracking product that will not only help you train your office staff on proper phone etiquette, but track which advertising and marketing methods work, and start measuring them.
How CallTrackDock Works
CallTrackDock benefits your practice in three ways, by allowing you to:
- Measure which marketing or advertising methods are more effective by assigning each of them a different, trackable phone number
- Capture all inbound calls, by marketing source with caller demographic information and reverse call look up
- Train your staff effectively by having them listen to the captured and recorded inbound calls for quality assurance
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We continue to love CallTrackDock; we recently did an inservice training in our office, and everybody listened to the way they were answering calls. It was very helpful.
